At Pro Woodworkings, operated by ELIWA PROJECT CONTROLS LIMITED, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and purchase our woodworking plans.
1. Information We Collect
When you interact with our Site, we may collect the following types of information:
- Personal Identification Information: Name, email address, and billing address provided during the checkout process.
- Payment Information: Financial data is processed through secure third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
- Technical Data: IP address, browser type, device information, and usage patterns collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process your transaction and deliver the digital products to your email.
- To provide customer support and respond to your inquiries.
- To send you important updates regarding your purchase or changes to our terms.
- To improve our Site performance and user experience through analytics.
- To comply with legal obligations and prevent fraudulent transactions.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers who assist us in operating our business, such as:
- Payment processors to facilitate secure transactions.
- Email service providers to deliver your digital plans and newsletters (if opted-in).
- Legal authorities if required by law or to protect our rights and safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment provider's database. Access to personal data is limited to authorized personnel who are required to keep the information confidential.
5. Your Rights (New Zealand Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you.
- Request the correction of any inaccurate information.
- Request the deletion of your data, subject to legal or accounting requirements.
- Opt-out of any marketing communications at any time.
6. Cookies
Our Site uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the Site.
7. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
8. Children's Privacy
Our products and services are directed to people who are at least 18 years old. We do not knowingly collect any information from anyone under 13 years of age.
9. Changes to Our Privacy Policy
Pro Woodworkings reserves the right to update this policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage users to frequently check this page for any changes.
10. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
ELIWA PROJECT CONTROLS LIMITED
Email: admin@prowoodworkings.com
Address: 53A Pomaria Road, Henderson, Auckland 0610, New Zealand
NZBN: 9429041063996